Delivery

We deliver all over Australia and worldwide.
Our normal carrier is Australia Post however we may use other carriers depending on your needs and the availability of options.  We give you the choice of regular post or express post.
Destinations outside Australia may incur a Custom Duties fee.  You can estimate duties charges here.
delivery
Parcels sent to destinations outside Australia may incur a Custom Duties fee.  However every country has it's own rules about whether our goods require an extra Duties Tax to be paid on arrival to your country. You can estimate duties charges here. Please use the details below to complete your enquiry: Product Description: printed pictures HS Code: 4909000000 Insurance: $0
We offer a Pick Up service of your order from our despatch office is located in Seaford in Bayside Melbourne. On placing an order, you will be offered this option instead of paying for postage.  Please note that pick ups are only available on Mondays and Thursdays so it does not mean you will get your order faster necessarily.
We ship overseas, all over the world everyday! See the attached screen shot.  You can see how much shipping will be by adding the item/s you want to your Cart and then hit “Estimate Shipping".  Enter your country and zip/postcode. We have 2 options for overseas parcels:  Standard International and Express International.  Both options have tracking so you'll be able to see where your parcel is. Please let us know if you need any help. ship overseas
If you need your product by a particular date, please check with us (below) before placing your order. Our normal lead time is 5 business days from payment date. Then if you are customising a product, this will extend this time further. Shipping time is in addition to the above number of days. Shipping time estimates can be seen below. To avoid delays pay by credit card or Paypal and choose the fastest shipping option.  
Shipping option Normal time until you receive your order
Standard delivery – Australia
  • Melbourne:  5 business days
  • Other capital cities and rural VIC:  6 business days
  • Other rural locations: 7 business days
Express post – Australia
  • Capital cities and locations within the Express Post Network:  1 business day
  • Other locations:  2 business days
Standard delivery – International
  • 7 to 14 business days depending on country
Express post – International
  • 7 to 11 business days depending on country
If you need to change the delivery address of your order, please contact us and we will make this update. However if the parcel has already been shipped and is in transit, you can still change the delivery address with the Australia Post's Manage Your Delivery Service.  You just need to create a login using the same email address you used to place your order with us.

Create a new login here to update your shipping address

Hit “track” once logged in.

Enter the tracking code (you should have received this via email when we posted your parcel).

Make your updates.

According to Australia Post, "In transit" means it has been picked up and scanned, and is on it's way to you. We are not able to access any more information than our customers.

We keep you up to date on the progress of your order, however if you would like to know where it's up to now, please enter your email address and order number in the form below to see the exact status of your order in our production process:
  • New Order: has not been printed
  • Printed: Your order is in the queue for printing
  • Finishing Area: products are packaged and about to be shipped
For Australia Post shipping, you will receive tracking information once it is shipped.

Our products are printed to order. Our production time is roughly 4 business days from placement of order and payment, or from proof approval (for custom designs), to despatch. Shipping time will vary depending on your chosen carrier and service and the delivery location.

The below table provides a guide on how long it will take your order to arrive after we dispatch it.
Shipping option Normal time until you receive your order
Standard delivery – Australia
  • Melbourne:  5 business days
  • Other capital cities and rural VIC:  6 business days
  • Other rural locations: 7 business days
Express post – Australia
  • Capital cities and locations within the Express Post Network:  5 business days
  • Other locations:  6 business days
Standard delivery – International
  • 7 to 14 business days depending on country
Express post – International
  • 7 to 11 business days depending on country