It's business-as-usual for The Wall Sticker Company *Order pick-up's are on hold

Contact Us

Thanks for visiting our Contact Us page!  We normally respond within the same day but please check our Frequently Asked Questions below in case the answer is there.
photo wall stickers

Ask Us A Question

We usually respond on the same business day

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We are located in Melbourne, Australia.  Please call us for Customer Service Monday to Friday 10am to 3pm AEST.

We are closed on Victorian Public Holidays.

ABN 80 663 484 576

How to see our products

Your 3 options:

We don’t have a showroom and our Stockist carry limited designs, so if you want to see our products, please request a Free Sample here, or order a Wallpaper Sample on your favourite design, or order a Colour Chart.

Order Pick Ups

In the Bayside Melbourne area?

Are you in the bayside Melbourne area?  You can choose “Pick Up” at Checkout and we’ll send you directions to our print house as soon as your order is ready.

Customer Service

Phone: 03 8774 2139

Please Read These Answers to Common Questions

We can create various types of custom designs, like decals (cut out shapes), logos (for businesses), text (your favourite quote for example), or wall murals or wallpaper. They are all supplied on the same, high quality fabric ensuring a high-end look and Landlord approved friendliness! If you know the dimensions of what you want (this is easy for wall murals but can be tricky for text), you can get an instant quote by choosing what type of product you want on this page. Once you've place your order, we set up your design and send a first proof within 2 days - we need your sign-off on your design before we print it. This design process occurs via email, and we will make as many adjustments as you need until you are happy. Once you sign off, we need 6 business days to print and prepare it for postage, plus shipping time.  Sometimes we can do this quicker, and sometimes we have delays because printing something for the first time is not always easy.
Removing the top layer

leaving the pieces on the wall!

The top layer pick ups our decals

The top layer picks up the pieces

Your product will sent rolled up in a tube with instructions included. If your design is intricate, it will come with a layer over the top to make placement quick and perfect. See here. Custom wallpapers and murals will be supplied in 65cm wide panels by your wall height, and numbered on the back to make installation achievable by one person with minimal confusion. Contact Us if you need help with  your custom order. Click here to get an instant quote.
If you need your product by a particular date, please check with us (below) before placing your order. Our normal lead time is 5 business days from payment date. Then if you are customising a product, this will extend this time further. Shipping time is in addition to the above number of days. Shipping time estimates can be seen below. To avoid delays pay by credit card or Paypal and choose the fastest shipping option.  
Shipping option Normal time until you receive your order
Standard delivery – Australia
  • Melbourne:  5 business days
  • Other capital cities and rural VIC:  6 business days
  • Other rural locations: 7 business days
Express post – Australia
  • Capital cities and locations within the Express Post Network:  1 business day
  • Other locations:  2 business days
Standard delivery – International
  • 7 to 14 business days depending on country
Express post – International
  • 7 to 11 business days depending on country
You'll want to see the products to check how they stick to your walls and see the print quality and finish. You can order now with confidence knowing we have a 100% Happiness Guarantee and we have thousands of happy customers.  However we would love to send you a sample of our product to try on your wall and feel the finish.  You can order a sample here. Order a wallpaper sample from any wallpaper product (in the "wall height" drop down menu), or get a Colour Chart to see our colours in person. We have a few Stockists however their products are for sale rather than inspection.
If you want to make sure our product is as high quality and we assure, or just want to to see how it will stick to your wall, get a free sample here by entering your details. Owl with The Wall Sticker Company on its belly

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Over 50K happy customers