FAQ 2023-2024

Our removable wallpaper is easy to install – it just takes some patience!

It looks just like traditional wallpaper but with one very important difference – it has a self adhesive backing. So there’s no need for glue or water, rollers, sponges, or heat guns; you simply peel the fabric from the backing paper and stick it straight to the wall. The finish has a high-end, matte fabric finish with a very fine weave.

Installation

Removable wallpaper is easier than you think to install yourself because it is re-positionable.  The panels come in 65cm widths to make it easy for one person to put up.

Your removable wallpaper will arrive rolled up in a tube with instructions included. The panels are numbered on the back and you hang each panel next to each other.

Once the panels are in place, any bubbles just smooth out with your hand. The fabric won’t tear or stretch. The panels butt up against each other, creating a seamless finish.

Our product suits all wall types: plaster board, glass, tiles, and concrete or rendered.

Our product will curve around corners and over picture rails, and is trimmed around power points and fixtures with a sharp Stanley knife.

Full installation instructions will be included, see them here and watch this short video to get the idea.

Removal

The removable wallpaper product will continue to look good for years and years and when it’s time for an update or to move home, it peels off the wall without causing any damage, or leaving any residue. Keep the backing paper and it can even be moved to another wall. It is the perfect solution for renters who want to decorate.

How much to order: Start by measuring your wall. Enter the wall width into the calculator to work out how many units to buy. Our panels are 65cm wide so you may require 4 units by your wall height.

Please be aware that due to our printing process, future panels purchased may not exactly match. We suggest you order what you need at the beginning.

Relocating or Storing

You can move the wallpaper to a different wall, or even a different house.  Just keep the backing paper and the tube and follow the directions here.

Still unsure?

Try a sample first: Before you commit to a design or colour combination, you may like to order a Wallpaper Sample first (cost is redeemable on wallpaper purchase), or simply order a Colour Chart to help you select colours.

• looks like traditional wallpaper with no overlapping
• easy to install: self-adhesive on the back, and no glue or water required
• supplied in panels so less waste
• high-end matte, fabric with a fine weave finish
• removed without damaging wall or leaving residue
• perfect solution for renters, landlord-friendly product
• DIY installation, out aside 1-2 hours per wall
• bubbles wipe away
• seamless finish
• won’t tear or stretch or curl – not a vinyl
• water-based inks so safe for homes and hospitals
• arrives in a tube with instructions
• suits all wall types: flat or rendered
• product curves around corners
• easy to trim around fixtures and fittings with a stanley knife
• looks great for years and years, 17 years +
• keep the backing paper to move or store

To find How to Apply Wall Stickers?

General Application Requirements

All our products require are that your walls are:

• Dry
• Internal
• Remove any dust; the more times our products can be reapplied
• Painted surfaces have undercoat plus 2 top coats
• Brick and rendered walls are as clean as possible
• Glass and mirror applications – clean surface
• Newly painted walls need 4 weeks to outgas before application
• Remove bluetack, hooks or fixtures that prevent a smooth finish

Applying simple decals

Plan where you will put the designs. See if the sheet includes a plan to putting it together.
Peel the decals from the backing paper.
Smooth the designs to the wall.
To reposition them, just lift an edge and peel them off the wall.
Refer to the Cleaning Instructions to care for and store your wall stickers.

Applying larger decals

Large decals need special instructions to avoid the pieces sticking to themselves. Once they are on the wall, it will be easy to move them into position.

• Cut around any pieces to make it easier to manage.
• Place the decal face down and peel back and fold15cm or so of the backing paper, exposing some sticky side of the sticker.
• Now pick up the piece and stick it to the wall and support it by holding it to the wall.
• Now from behind, pull the remaining backing away while holding it to the wall, until all the backing paper comes away and the sticker is fully applied.
• To move the piece on the wall, 2 people peel the whole piece off and manoeuvre it into place.

Applying intricate designs and text

• Plan the position of the whole design first. You can cut between parts of the design to make it easier to place in sections.
• Scratch the designs through the tape layer with your nails and then peel back, ensuring all parts are “picked up”.
• You need to place the pieces in the correct position the first time. Once adhered, smooth it to the wall.
• Peel off the tape layer leaving the designs on the wall.

Wallpapers & mural installation

Equipment  You’ll need a step ladder, a sharp Stanley knife (snap for a new blade) and possibly a second pair of hands. Make sure your walls are clean and dust free, and wipe the skirting boards too. Remove any picture hooks, tacks or blue tack, and any switch plates. Make sure your hands are clean.

Getting started  Notice on the back corner of the panels the numbering – you’ll be putting up panel #1 on the left then applying them to the right. (For left-handers just start at the highest number and work from right to left.) Lay the first panel design-down on a clean, flat surface. Peel the top edge back 30cm or so, and the fold the backing paper back so it stays out of the way.

Remove the backing  Now you’re going to temporarily stick the panel to the wall so you can remove the backing paper safely. Stick it to the wall under the cornice (don’t worry about placement yet) and stick it to the wall. Start pulling the backing paper down from behind (evenly across to avoid buckling), and stick the wallpaper to the wall as you go – just enough to keep it stuck. Prevent the sticky sides of the wallpaper from sticking together.

Stick  Once the backing paper is removed from the top of the panel you can place it properly. Placing the first panel is the trickiest so take your time. From the step ladder, pull the entire sheet back off the wall to line it up under the cornice. Then let the panel fall naturally. If the side of the wall is not covered all the way to the corner, allow an extra centimetre across the corner – this can be trimmed off at the end. Pull it off again if you’re not happy, and reapply. Once you are happy with how it is placed, smooth it from the top in a down-and-out motion to “sweep” out any air pockets.

Dealing with wrinkles and bubbles  Large bubbles should just smooth out but if they get trapped or you get a crease, just peel back the panel to release them rather than rubbing the print.

Matching the design  For the next panel you need to repeat the above to get it safely on the wall and off the backing paper. For the best result, apply the panel temporarily 10cm below the first panel. Now step down and, at eye level, match up the design and butt the panels into each other (no overlapping is required). Line up the design up and down the join and stick it to the wall but only enough to hold the panel flat to the wall – you can smooth it completely to the wall once the entire join is matched.

Trimming  Only once all the panels are adhered and aligned can you trim off the excess wallpaper. Run your sharp Stanley knife blade along the sides and bottom. Carefully trim around power points then replace the plates.

Moving the panels  If you want to move the wallpaper to a different wall, you need to apply it to the backing paper while vertical to avoid debris getting on the sticky side. Stick a panel of the backing paper on the wall next to the panel you want to remove – stick at the top and bottom with masking tape or similar. Peel the panel of wallpaper off the wall and move it across and stick it onto the backing paper, getting it lined up as best as possible. It will help to have a second pair of hands to guide the bottom of the panel. Once stuck, roll up the panel and protect any exposed edges – wrap in bubble wrap.

Please keep the white backing paper if you intend to move your wallpaper, or move home!

Yes we do manufacture, right here in Melbourne! But it doesn’t matter where you are located – Perth, Brisbane or Queensland. Overseas customers are also welcome of course, but the cost of shipping from Australia is high.

Artists, Photograpers, Creatives, or those who just know good design when they see it, are enjoying a removable wall sticker business.

Our services range from converting paintings and drawings into print-ready files, providing advice on marketing; quality assurance of your product, and drop shipping.  It’s the perfect white label product and service!

We print and cut and trim you decal designs on our high quality, fabric material.  We can include your branded material inside the tube with your products.  The postage tubes we send them in are a brown, Kraft colour, with white end caps.  But if you want to supply postage materials, we can use that.

Wallpapers do not have the margins that make it a possible on-sell item.  The only exception would be if you were a Photographer or artist who’s artworks are in high demand.

The shipping of your products is calculated on the weight of your product and the shipping address you enter. The shipping address could be yours, or that of your customer.

Our lead time is up to 6 business days from when you place your order. If you need us to set up the files so they are print-ready, this will take an extra day or two until you are satisfied with the proof we will email you.

So while we manufacture your beautiful products, you can focus how to sell your products whether that me on your existing website, or through Etsy. A decal business is fun and there’s room in the market for designs that create a mood.

Interested to find out more about our Manufacturing Service here, and if you are a Designer or have your own designs, see our artwork specifications here.

Image Sites To Find Your Ultimate Wall Mural Or Wall Sticker

Are you looking for an image or artwork to make into a custom removable wall mural? We’ve collated the sites we use and recommend below.

Here are some considerations as you search for your ideal image:

Enter various search terms until you get good results. Once you find one you like, you can often click on it and the see similar designs.

You can filter some of these sites based on your requirements.

For a custom mural, filter by portrait or landscape to match the shape of your wall.

Choose the largest image size (usually in inches or pixels), or in “v” for vector format.

We can check if the image is large enough to scale up to your wall size. Contact us an upload your image and tell us what size you want it to be. Enter your wall dimensions into the first column and you can set the DPI to as low as 40 dpi.  See if the pixels of the image are close to or ideally more than the pixels needed once you hit “Calculate”. Contact Us if you need any help.

Some images will cost and some are free.

Illustrations, Patterns and Images

Museums Works:

Maps

You can completely customise any aspect of your wallpaper with The Wall Sticker Company!

Because we print to order it’s easy to change our wallpaper to suit your space; the colour, the scale, size, or even the design.

Find your favourite design and then order an A4 wallpaper sample to place on your wall.

Having trouble choosing colours? We can send you a Colour Chart to see how the colours look in your room.

You can even create your very own wallpaper pattern using our Custom Design service.

We have wallpapers for flat walls and bumpy walls, for standard wall heights or we can customise the size to suit unusual wall shapes.

The delivery time for custom orders depends on a few factors.

Custom designs are where you are creating your own design, we are not referring to our designs where you simply choose your own colours.

So for a custom order, if you have the image or design for your custom text, wall sticker, wallpaper or wall mural, we just need a day or two to set it up for print and send you a proof.  Once you approve the proof, we need up to 6 business days to print it and ship it.

However, if you need us to find an image or create the artwork for your custom order, we will need a few days to do this before we send you your first proof.

The other factor is how many changes we need to make to your proof. We usually get it right on the first proof but if you need changes this will take extra days – usually an extra day.  The more changes we need to make, the more days we need.

Shipping time also needs to be taken into consideration and added on to the total time.

Yes we can print a mural from a photo, and any image as a mural or decal. We can check the image size is large enough to blow it up to the size you need.

The only issue is that the image size needs to be large enough to blow it up to the size you want it ie. a photo taken with your phone will not be large enough to fill a 3 x 3m wide. However a high resolution image purchased online, will probably be large enough.

If you’re not sure if your photo is large enough to print ad you’d like us to check it, upload the image to our Dropbox folder, and then email the wall dimensions and image name to [email protected] and we’ll let you know.

We can create various one-off designs like a custom wall decal (cut out shapes), business logos, cut out text (your favourite quote for example), or custom wall murals and wallpaper.

They are all supplied on the same, high quality fabric ensuring a high-end look and Landlord approved friendliness!

If you know the dimensions of what you want (this is easy for wall murals but can be tricky for text), you can get an instant quote by choosing what type of product you want: a custom wall decal (cut out shape or text), a custom wall mural, or a custom removable wallpaper.

Once you’ve place your order, we set up your design and send a first proof within 2 days – we need your sign-off on your design before we print it.

This design process occurs via email, and we will make as many adjustments as you need until you are happy.

Once you sign off, we need 6 business days to print and prepare it for postage, plus shipping time.  Sometimes we can do this quicker, and sometimes we have delays because printing something for the first time is not always easy.

Your product will sent rolled up in a tube with instructions included. If your design is intricate, it will come with a layer over the top to make placement quick and perfect. See here.

Custom wallpapers and murals will be supplied in 65cm wide panels by your wall height, and numbered on the back to make installation achievable by one person with minimal confusion.

Contact Us if you need help with  your custom order.

For an instant quote, click on custom wall decal (cut out shape or text), custom wall mural, or custom removable wallpaper.

Unleash Your Creativity with Custom Wall Stickers: Transform Your Space with Personalized Designs

Looking to give your space a unique and personal touch? Look no further than custom wall stickers and wallpapers. These versatile decals offer an easy and cost-effective way to transform any room into a personalized haven. From elegant monograms to vibrant quotes, custom wall stickers allow you to unleash your creativity and express your individuality.

With an array of designs and sizes to choose from, you can effortlessly create a space that reflects your style and personality. Whether you want to add a pop of color to a child’s bedroom or create a tranquil atmosphere in your living room, custom wall stickers provide endless possibilities. And the best part? They are easy to apply and remove, making it a hassle-free option for renters and homeowners alike.

Benefits of using custom wall sticker products

Custom wall stickers offer numerous benefits that make them a popular choice among homeowners and renters alike. Firstly, they are an affordable option for those looking to update their space without breaking the bank. Traditional wall decor can often be expensive, but custom wall stickers provide a budget-friendly alternative.

In addition to being cost-effective, custom wall stickers are also incredibly versatile. They come in a wide range of designs, sizes, and colors, allowing you to find the perfect fit for your space. Whether you’re looking to create a focal point in your living room or add a touch of whimsy to a child’s bedroom, there’s a custom wall sticker out there for you.

Another advantage of custom wall stickers is their ease of application. Unlike paint or wallpaper, which can be time-consuming and messy, wall stickers can be applied in minutes. Simply peel off the backing and stick them to the desired surface. Plus, if you ever decide to change up your decor, they can be easily removed without causing any damage to your walls.

How to choose the right design for your space

When it comes to choosing the right design for your space, it’s important to consider the overall aesthetic you’re trying to achieve. Custom wall stickers can be a great way to tie in different elements of your decor and create a cohesive look.

Start by thinking about the mood you want to create in the room. Are you looking for something bold and eye-catching, or do you prefer a more subtle and understated design? Consider the colors and patterns already present in the space and choose a design that complements them.

It’s also important to think about the size and placement of your custom wall sticker. A large, intricate design may be better suited for a focal wall, while a smaller sticker can be used to accentuate a specific area or piece of furniture.

Lastly, don’t be afraid to get creative and think outside the box. Custom wall stickers offer endless possibilities, so don’t be afraid to choose a design that reflects your unique personality and style.

Design ideas for different rooms

Custom wall stickers can be used in a variety of rooms to create different effects.

In the living room, custom wall stickers can be used to create a focal point or add a touch of whimsy. Consider a large, intricate design that spans across the wall behind your couch, or opt for a series of smaller stickers arranged in an artful pattern.

In the bedroom, custom wall stickers can be used to create a serene and relaxing atmosphere. Choose designs in calming colors, such as soft blues or muted greens. Consider placing stickers above your bed or on the wall opposite your bed to create a visually appealing focal point.

Custom wall stickers are a perfect addition to a child’s room. From playful animals to vibrant alphabet letters, there are countless designs to choose from. Let your child’s imagination run wild and involve them in the design process. They can choose their favorite colors, characters, or even help create their own custom sticker.

In a home office, custom wall stickers can help create a motivating and inspiring environment. Consider choosing designs that feature uplifting quotes or words of encouragement. Place them near your desk or in a prominent spot where you can easily see them throughout the day.

Remember, these are just a few design ideas to get you started. The possibilities are truly endless when it comes to custom wall stickers, so don’t be afraid to get creative and think outside the box.

Tips for applying and removing custom wall stickers

Applying and removing custom wall stickers may seem straightforward, but there are a few tips and tricks that can help ensure a smooth and seamless process.

When applying the sticker, start by cleaning the wall surface thoroughly. Remove any dust, dirt, or grease that may interfere with the sticker’s adhesion. Use a mild cleaning solution and a soft cloth to gently wipe the surface clean.

Next, carefully peel off the backing of the sticker, taking care not to damage the design. Start from one corner and slowly work your way across the sticker, smoothing it out on the wall as you go. They rarely trap air.

For more intricate designs, we apply a layer over the top to pick up the design so it can be applied in one go on the wall.

If you need to reposition the sticker, gently peel it off the wall and reapply it in the desired position. Take your time and be patient, as rushing the process can result in a less than perfect application.

When it comes time to remove the sticker, start by peeling off one corner and slowly work your way across. It won’t leave any residue or damage your wall’s surface.

Buying high-quality custom wall stickers

There are numerous online retailers and local stores that offer custom wall stickers. When shopping for high-quality stickers, it’s important to do your research and choose a reputable seller.

Start by reading customer reviews and ratings to get an idea of the quality of the stickers. Look for sellers that offer a wide range of designs and customization options. Also look for fabric custom wall stickers as these will not stretch, curl or damage your walls.

Here at The Wall Sticker Company we offer high quality, fabric custom wall stickers and decals for businesses and individuals. Our printing business in Melbourne, Australia specializes in creating removable wallpaper and decals tailored to your specific design preferences and needs. We can create a custom logo, wall stickers, murals or wallpaper.

For an instant price enter your dimensions for a custom decal, custom text, custom logo or a custom wallpaper or wall mural.  We also have Door Wraps and Photo Collages. Enter any supporting information and upload any images, and we’ll be in contact with your first proof.  We will not print until we have your sign off.

If you prefer to see and feel the stickers before making a purchase, just request a free sample here.

Case study: Brogan’s bedrooms

This customer wanted palm trees for her two children’s bedrooms. She wanted a relaxed, tropical feel. She had seen a wall decal design she loved online, but the business did not ship to Australia.

We found similar designs from a stock site called Creative Market. She wanted a tree for each of the two bedrooms.  One bedroom had more available space than the other. They needed to each be a certain height so the space looked balanced. We scaled them so they fit the spaces available.

We sent a final proof showing her the finished sizes.

The result looks playful and relaxed!  It is also a design that will last a little while due to it’s natural appearance.

How to get started!

For an instant quote simply enter the size you want for a custom decal, custom text, custom logo, a custom wallpaper or wall mural, and Door Wraps and Photo Collages.  Place your order and we’ll be in touch if we have any questions.  Remember we do this all day and every day so add any ideas you like and we’ll send you a proof via email within a day or two.  We will make any changes you want until you are 100% happy.

Our lead time is 4-6 days once you approve your proof, plus shipping time.  But let us know if you have a deadline you are working towards.

One of the most frustrating things: you find an image you love to create your dream removable wall mural.  But then The Wall Sticker Company says you can’t use that image unless you have the copyright to reproduce this!

We found this amazing guide from youthedesigner.com that explains it all.  Start from the left and work through to the right hand side.

For any further questions, please contact us!

Our lead times for custom designs will be depend on how many changes you make before you can approve the proof.

To avoid any delays, choose the fastest shipping option, look out for our emails, and let us know any deadlines.

Why not test wall stickers before you buy them?!

We understand you’ve just painted your walls or you’re renting and you do not want to damage the surface or leave any residue of wall stickers.

Our products are removable, Landlord friendly, and you can try them out before you buy if you have any concerns.

You can choose one sample or even one sample of all three media types that we offer, to help you figure out what would be best for your home.

Join our Mailing List at the bottom of our website or click here, and we’ll pop one in the post!

*Please note; that due to the cost of shipping, we only send our free samples to Australia and N.Z.

Dropbox is a pretty cool tool that we use to transfer large files. If you need to send us a file for your custom design, simply go to Dropbox here, find your image on your computer and select it. We will receive notification that you have sent it.

Renovating? Moving house? Or just moving rooms?  Moving and storing your Wall Sticker Company products from one place to somewhere else is easy with these ideas. The joy of our removable wall stickers and wallpapers is in their ability to be removed and reapplied to another wall.  This is ideally for businesses, renters and homeowners with changing needs.

Both wall stickers and wallpapers need to be kept dust and dirt-free on the sticky side, and kept dry.  Wallpapers need the ends and sides protected.

If the walls that you stick it to are really clean – like sugar soap clean, then you have a good chance of sticking it successfully a few times. This assumes that the wall type you stick it to match the wall it is on now (ie, smooth to smooth wall) – as per your original order details.

If you kept your backing paper and tube, then you can use this to place the decals or wallpaper on. If you haven’t kept your tube and backing paper, you can purchase more backing paper from here. We sell it in pieces that are 65cm wide by either 100 or 250cm high. We send it in a tube with the end caps.  You can store your products like this for years.

Decals that are solid shapes can simply be placed on the backing paper and then rolled up and put in the tube with the end caps secured.

For cut out text and intricate designs like text that were applied with using a top layer, relocating them will be challenging. They will remove from the wall easily, but getting them to align on the next wall is difficult.  Use gentle masking tape (the blue, low tac one) and lay a few strips across the design on the wall. Then with a friend, attempt to peel all the masking tape strips off in one go, picking up the decals as well.

The alternative is to remove each piece or letter, one by one, you can place it on backing paper or baking paper, and then reapply each piece.  Again use masking tape one the new wall to create a level line if needed.

For wallpapers, stick the backing paper to an adjacent wall with masking tape. Then with two people, peel the wallpaper from the wall. Each holding one corner, walk over to the backing paper and stick it is straight to that as you can – it will be hard to get it exactly on, but do your best.

Roll it up quite tightly and pop some bubble wrap of the ends to protect it, and pop it into the tube the backing paper was be posted in.

In a hurry?  Baking paper will do the job. Alternatively you could use a flat surface like an internal cupboard door, or a mirror. Temporarily stick your decal there during the move – as long as it will be protected to some degree.

Wall sticker product samples from The Wall Sticker Company give you the chance to test out our products and see what you are getting.  This is something we realised early in our business, having no storefront. We all know what it is like to received something that looks or performs differently to what we were sold.

Our product samples allow you to assess our products ease of application and removability, feel the soft fabric finish and print quality, and to sample designs and colours in your home or workplace. Our samples are either free or the cost is redeemable so it is a no-risk activity.  We back our product and service so we are confident you will love everything we do.

Free Sample

Many customers are initially concerned that wall sticker products will damage your wall on removal.  There is nothing worse than spending time preparing and painting your walls, only to have a vinyl product remove flecks of paint or even plasterboard from your surface.

We offer free samples of our product to prove to you that our removable fabric will not damage your walls. We send out an envelope-sized sample that will show you how light the material is, and how gently the adhesive is.  You can peel it off the backing paper and stick it to the wall. You’ll feel the high quality of our product, it’s soft, matte finish, and see the printing quality.  You can remove it, reapply it, over and over!

Claim your Free Sample here.

Colour Chart

Sometimes it is difficult to imaging how a colour will look in your room, just by viewing our online Colour Chart. The chart gives you a pretty good indication of the colours, but if you are matching to existing decor or furnishings, it’s a good idea to see the real, printed colours.

Most colours, particularly greys, have very subtle warm, cool or neutral tones. A Colour Chart sample will show you how the colour looks in your particular space, and how the lighting reflects off the colours.

We will send you an A4 Colour Chart showing you all the colours in our range.  Remove the sample from the backing paper and stick it to your wall. On white walls the colours appear to blend into the wall colour. You’ll notice the white and lighter colours in particular.

Purchase a (redeemable) Colour Chart here.

Considering a wallpaper?

If you are considering wallpaper for your next project,we offer A4 samples of our removable wallpaper and mural designs.

The benefit of purchasing a (redeemable) wallpaper sample is that you can get a better idea of how the pattern or designs will look in your room – to make sure it will suit. We are able to change the scale if needed of course.

You can find the A4 sample option on all our wallpaper products (in the “wall height” dropdown menu). You select the colours you want for your samples and then we post them to you.  Again you can peel the backing paper from the back, apply it to the wall in the space you want removable wallpaper, and then you will get a good idea of how the colours and scale work in the room. You’ll see how easy it is to apply and remove, the high-end finish, and the print quality.

If the colours are not quite right, fear not!  We include with each wallpaper or wall mural sample, our full Colour Chart.

Purchase a wallpaper sample from one of our removable wallpaper range from the “wall height” dropdown menu.

Or purchase a wall mural sample from here.

Please contact us if you need further help.

See the order status live by registering and logging into our site at any time.

Click on “My Account” at the top right of our screen, check your “Orders” on the left sidebar, the check the “Status” of your order.  Here is a description of each status:

Payment required: Your order is awaiting payment.  You can hit the “Pay” button on this page to make payment, or we can emailed a link to you.

Awaiting Payment: We are waiting to receive or clear your payment by direct deposit.

Payment Failed: Payment has failed or was declined.

New Order: Payment has been received and we are processing the order.

Pre Press: We are preparing your design for print.

Printing: Your order is queued to print and will be printed in the next 24 hours.

Finishing Area: Your order is being prepared to be shipped.  All going well, we will send it on or the next business day.

Awaiting Pickup:  Your order is ready to be picked up.  Please check your email for our address and opening times.

Shipped:  Your order has been picked up from our print house and is on it’s way to it’s destination.  Check your email for tracking information.

Waiting Bay:  We are now waiting on you for some more information so we can complete your order. Please check for contact from us via email or contact us for assistance

Reprint Required: Your order has not passed our quality inspection so we are reprinting it again.  We will let you know if your order will be delayed above our normal 4 day turnaround.

Because our products are sent in tubes, they do get damaged in transit from time to time.

Before you sign for or accept your parcel from a carrier, you should inspect the tube or package to make sure it is sealed.

If the parcel is damaged, please take a photo of the tube or parcel before you open it.  Then if the product inside is damaged, we have proof that this occurred while in transit and a replacement will be supplied.

If the products inside are damaged, please take a photo and send it to us.

You’ll want to see the products to check how they stick to your walls and see the print quality and finish.

You can order now with confidence knowing we have a 100% Happiness Guarantee and we have thousands of happy customers.  However we would love to send you a sample of our product to try on your wall and feel the finish.  We just ask that you join our Newsletter here:

Order a wallpaper sample from any wallpaper product (in the “wall height” drop down menu), or get a Colour Chart to see our colours in person.

We have a few Stockists however their products are for sale rather than inspection.

If your product has been lost during shipping, please notify us and we will help you investigate the issue.

Lost items are actually the responsibility of the carrier, however we will support you through the situation as best as we can. We are also needed to place enquiries as the “sender”.

Please be aware most carriers will not leave a parcel unattended.  In most cases a calling card will be left for you to pick-up at a nearby location or provide an option for redelivery.

File types that we need to set up print-ready files do depend on the artwork you are supplying.  For vector files, a PDF or Ai file is perfect.  And for image files, our preferred format is a png file on a transparent background.

If you are confident with working in Illustrator then we can teach you how to prepare a print ready file. Here’s a quick video in case you are up to speed, otherwise we can show you on your first file.

You can upload your files to our Dropbox here when you’re ready and we will check them and provide feedback. (We get notified when you upload them.)

For more comprehensive information, see our Artwork Specifications here.

Manufacturing new designs for your business can be very fast and responsive. Much of the collaboration relies on email and phone calls.  We aim to be clear to help you set up your print-ready files, or we work around the clock to get them ready for you.

We need 1-2 business days to set up your new design. This will involved us getting your designs “print-ready”, and then emailing you a proof to approve before we print it.

One you approve the proof we need 3-6 business days to print your products.  We allow up to 6 business days in case we have a quality issue, in which case we need to reprint it.

Then allow shipping time. Within Australia allow 2 business days for Express Post allow and 7 business days for Regular Post.

Manufacturing new designs is where The Wall Sticker Company really excels.  We will not keep you wanting so you can launch your new product or promotion fast!

White labelled products allow you to re-brand products under your business name. When your customers receive your products, they will think they are from you!

You can send us any branding materials you want included in the tube with your products. You can download our template and change as many of the details as you like.

Basic wall sticker instructions template – front side

Application tape instructions template – front side

Back side thank you and social prompt

We don’t print paper stock so other customers of ours use Canva or Vistaprint or similar and have them shipped to us.  I have included our instructions which you are welcome to customise – we print on both sides.  The only place we can’t get rid of our name is on the shipping label.  It is quite small though. This is a requirement of our Australia Post account.  Another customer sent us sticker to go over the top of our business name but this just drew attention to it!

Our removable wallpaper and wall decals are non-toxic, safe products to use in your home. They contain no nasties, are low fire rated, and come with a warranty due to our stringent controls and manufacturing standards.

• NO PVC
• NO BPA’s
• NO lead
• NO phthalates
• NO Glyco-ethers
• NO Formaldehyde
• WATER-BASED inks are used

Safe Inks

Our products are printed using latex inks. These use water-based formulations to reduce the impact of printing on the environment and eliminate health issues typically found with solvent-based inks. Our latex inks deliver outstanding image quality, consistency, and durability and allow our wall decals, wallpapers and murals to remain odourless and low VOC (all inks must contain some VOC’s even water-based inks).

It is important not to confuse the polymers used in latex inks with those found in-natural materials, such as latex rubber. While some individuals experience skin irritation from contact with natural latex compounds, the synthetic polymers used in our latex Inks are non-allergenic.

The latex inks we use meet the chemical requirements of the Nordic Ecolabel (Nordic Swan) for printing companies and are UL ECOLOGO and GREENGUARD GOLD Certified. UL ECOLOGO Certification to UL 2801 demonstrates that an ink meets a range of stringent criteria related to human health and environmental considerations. GREENGUARD GOLD Certification to UL 2818 demonstrates that products are certified to GREENGUARD standards for low chemical emissions into indoor air during product usage.

Low Fire Hazard

The BCA classification group number for our product is GROUP 1 – the best rating achievable. This has determined in accordance with AS/NZS 3837:1998 – Method of Test for Heat and Smoke Release Rates for Materials and Products using an Oxygen Consumption Calorimeter.

The average specific extinction area for our product is less than 250m2/kg, in accordance with Specification C1.10 of the Building Code of Australia.

Choking Hazzard

While these products are safe and children-friendly, they are still a choking hazard if swallowed. We do not recommend putting smaller decals within the reach of small children.

Warranty

Our stringent controls and manufacturing standards give you safe products you can rely on – guaranteed. We offer a 2 year warranty on our products against fading and issues with adhesion.

Thanks for ordering with The Wall Sticker Company and we hope you love your products for years and years.  Looking after them will usually require no work.  However in some situations you might need to clean your products.

Our products can be cleaned if they get grubby except for those printed for dark coloured walls.  You should avoid getting them into contact with water or any solvent.  But for our products for bumpy walls and for flat, light coloured walls, you can clean your products with water and a solvent like Spray N Wipe, but we don’t recommend micro fiber cloths.

Our removable wallpaper and wall stickers won’t damage your walls!  The adhesive is more like a gum that doesn’t harden over time, so 2 or 10 years later, it will simply peel off. There will be no adhesive to wipe off the wall either. Make sure that the wall you adhere them to are sound and in good condition.

Unlike vinyl products which shrink and curl, our fabric products stick gently to the wall and don’t require string adhesive to hold them on the wall. Watch this quick video.

Join our Newsletter here to get a free sample and test out on your wall.

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Our removable wall sticker material is exactly the same as our removable wallpaper.  They are a polyester blend fabric with an adhesive on the back.  The product is white to start with, with a matte finish.

The adhesive is clear, does not smell and won’t harden over time, so it won’t damage the wall or leave any residue on removalT

The shelf life of our products depends on how the products are kept.  As long as the products stay in their tube, sealed with the end caps, and are kept dry, we would say they could last 11 years – this is the number of years we have been using the product, and know it remains removable for.

We Offer Free Samples So You Know Our Products Won’t Damage Your Walls

Get a free sample of our wall sticker and wallpaper material!  See our product in real life in a sample we will send you.

The design is just as pictured and you are sent one that suits your wall type. Sorry we can’t send other designs.

You will be able to see how gently it sticks to your wall, and how it doesn’t damage the surface or leave any residue. It has a matte, fabric appearance with a high quality water-based print.

To request a free sample, please join our Newsletter below.  Enter your shipping details and wall type and we’ll pop one in the post for you in the next couple of days!  Please allow 5 days to arrive within Australia.

If you can’t see this subscribe box above, please register in the box at the bottom of the page (in the footer).

Tracking your orders once shipped is automated from our side, where we send am email to you with the details.

When we ship your order to your customers, you will receive an email from us notifying you of the orders shipped status, along with the tracking number.  This way you will receive the tracking information – not the customer – so you can pass it onto your customer via your business channels.

We suggest you first login to your account before placing your orders so you can see the status and tracking information via the My Account page. Then you will be able to see where all orders are up to and also tracking.

If you would prefer, enter your customer’s email address into the Notes section at Checkout, and we will email your customer with the shipped status and tracking information.

Drop shipping is where we prepare your products and send them directly to your customers. All you have to do is enter your billing address but enter your customer’s shipping address into that field.  You will be asked if you want us to include your branded materials when you place your order.

We use live rates on our website for our products, and for Manufacturing products. This rate is based on where the parcel is going, and the weight of it. Once we have your products confirmed, we can tell you their weight and then you could jump onto the Australia Post website and put in some examples to give you a guide. You will also be able to get costings for overseas parcels.

If you can keep your products under 500g – equivalent to a 130cm (our media width) x 70cm sheet size, that will keep your products in the lower shipping rate.

As an Etsy store holder or website owner, you are probably best to offer a flat rate – maybe $8 for Regular and $12 for Express within Australia.

Australian Orders

Once we have shipped your order you will receive and email with a link to it’s tracking. Click on the link and you will be taken to the Australia Post website or to the Courier site. You can see the date your parcewhere your parcel is up to.

For more information about Australia Post tracking status’, please visit this Australia Post FAQ page.

Overseas Parcels

Tracking an overseas parcel once it leaves Australia is possible sometimes. Once Australia Post’s website shows that your parcel has arrived in your country from Australia, track your parcel by entering your tracking number into your country’s standard postage services’ website.  This will allow you to see the most accurate details for your parcel.

You can find your tracking number on the shipped email from The Wall Sticker Company, or from the email you would have received directly from Australia Post.

Postage costs vary depending on the size and weight of your order, the delivery location and the type of shipping selected.

Postage is calculated at Checkout prior to making payment.  This will calculate the shipping costs of each shipping option for your order and allow you to choose your preferred method.

If you know id your product is above or below 500g, you can get an estimate from the Australia Post website here.

For products that are over 100cm such as our Detailed World Map Decal and for some custom wall stickers, we use a Courier to send them. Australia Post’s maximum length is 104cm.

As per Business Standard, Customs duty refers to the tax imposed on goods when they are transported across international borders. In simple terms, it is the tax that is levied on import and export of goods. The government uses this duty to raise its revenues, safeguard domestic industries, and regulate movement of goods. The rate of Customs duty varies depending on where the goods were made and what they were made of.

Customs Duty Fee may apply to parcels sent to destinations outside Australia.  However every country has it’s own rules about whether our goods require an extra Duties Tax to be paid on arrival to your country.

You can estimate duties charges here.

Please use the details below to complete your enquiry:

Product Description: printed pictures

HS Code: 4909000000

Insurance: $0

If you need your product by a particular date, please check with us (below) before placing your order.

Our normal lead time is 5 business days from payment date. Then if you are customising a product, this will extend this time further.

Shipping time is in addition to the above number of days. Shipping time estimates can be seen below.

To avoid delays pay by credit card or Paypal and choose the fastest shipping option.

We ship overseas, all over the world every day!

See the attached screen shot.  You can see how much overseas shipping will be by adding the item/s you want to your Cart and then hit “Estimate Shipping“.  Enter your country and zip/postcode.

We have 2 options for overseas parcels:  Standard International and Express International.  Both overseas shipping options have tracking so you’ll be able to see where your parcel is.

Please let us know if you need any help.

If you need to change address for delivery of your order, or any other requirements, please contact us and we will make this update.

However if the parcel has already been shipped and is in transit, you can still change the delivery address with the Australia Post’s Manage Your Delivery Service.  You just need to create a login using the same email address you used to place your order with us.

Create a new login here to update your shipping address.

Hit “track” once logged in.

Enter the tracking code (you should have received this via email when we posted your parcel).

Make your updates.

Parcel tracking can be confusing. According to Australia Post, “In transit” means it has been picked up and scanned, and is on it’s way to you. We are not able to access any more information than our customers at this stage, it’s just a waiting game.

We keep you up to date on the progress of your order, however if you would like to know where it’s up to now, please enter your email address and order number in the form below to see the exact status of your order in our production process:

• New Order: has not been printed
• Printed: Your order is in the queue for printing
• Finishing Area: products are packaged and about to be shipped

For Australia Post shipping, you will receive tracking information once it is shipped.

How To Work Out Your Delivery Time

Delivery time on your order accounts from printing time plus shipping time. Our production time is 3-6 business days from when you place your order, make payment, and/or approve the proof (for custom designs). Then there is shipping time.

Shipping time will vary depending on your chosen carrier and service and the delivery location.

The below table provides a guide on how long it will take your order to arrive after we despatch it.

Yes you can use our removable wall stickers or wallpaper on tiles in your bathroom or wet areas. Sometimes the only thing stopping you from creating a great space is some unattractive tiles! So whether you want to spruce up your bathroom, kitchen, or any ceramic tiles, this could be the answer!

3 conditions for effective use of our wallpaper on tiles

1. Our products do not come into direct contact with water; they are not water-proof.

2. The room is well ventilated. If water is allowed to settle on the removable wallpaper or decals, the water-based inks could “shift” and run.

3. The tiles need to be clean to enable our product to stick to it. Any grease will stop proper adhesion. See some instructions on cleaning tiles here.

When you order from our website you will be asked to choose from one of the 3 wall types. We suggest you choose the option for dark coloured walls or glass.  This option will mean that if you choose a light coloured design, the shadowing created by the grout lines will not be visible.

Our removable wallpapers are wipe-able but not washable. Don’t use any solvent cleaners.  They are easily removed and won’t damage the tiles or leave any residue.

Like all Wall Sticker Company products, applying them to your tiles will be do-able by someone who is not handy, just patient!  Because tiles are flatter than walls, they will stick a little stronger, but not alot.  You will still be able to peel it off and reapply it without any stretching. Any excess can be trimmed at the end of the installation using a sharp Stanley knife.

If you would like to test our product on your surface you can order a Free Sample here:

You could also order an A4 wallpaper sample (available on our wallpaper products) to see exactly how the wallpaper on tiles will look and adhere. Choose A4 sample from the “wall height” drop down menu on our wallpapers, or for one of our mural designs order a wall mural sample here.

You could create your own custom wallpaper or custom wall mural if you have your own idea.

Drop shipping is where we prepare your products and send them directly to your customers. All you have to do is enter your billing address but enter your customer’s shipping address into that field.  You will be asked if you want us to include your branded materials when you place your order.

We use live rates on our website for our products, and for Manufacturing products. This rate is based on where the parcel is going, and the weight of it. Once we have your products confirmed, we can tell you their weight and then you could jump onto the Australia Post website and put in some examples to give you a guide. You will also be able to get costings for overseas parcels.

If you can keep your products under 500g – equivalent to a 130cm (our media width) x 70cm sheet size, that will keep your products in the lower shipping rate.

As an Etsy store holder or website owner, you are probably best to offer a flat rate – maybe $8 for Regular and $12 for Express within Australia.

Removable wallpaper and wall decals look great on ceiling installation.  Create a night sky or cloudy sky in a Nursery or childs bedroom, or create a dramatic dining area with a mural.  And with our custom service, any design is possible.

Once you have your chosen design, there are a couple of factors to consider.

1. Using wallpaper on a ceiling installation can be tricky. Therefore we may advise you get in a professional installer, or you could do it yourself with at least 2 people, 2 ladders and some DIY experience.
2. We will need your ceiling dimensions and know the wall type to assist you placing an order.  We need to work out the best way to supply the panels and the best wall type to print it on.

Please Contact Us to discuss your ceiling project! Please provide your ceiling dimensions and we can supply a quote.

Our mirror wall stickers will adhere to mirrors and glass, and can be removed without leaving any residue.  This means that those mirrored cupboards doors can be covered very quickly, and then removed if needed later on. The finished look will be same as if the wallpaper or decal has been adhered to a wall. The only difference will be in the ordering and application.

See the image below of some sliding glass doors that have been covered with our White Brick removable wallpaper.

Ordering Mirror Wall Stickers For Mirrors & Glass For Cupboard Doors

If you want one of our stickers for mirrors design, it’s best if you order sheets that are the width and height of each of the doors, rather than our standard 65cm width. This means you won’t need to match up any panels on the glass, you can just apply one panel per door.

But when it is time to place your order, you need to add up all the widths of the doors to create one measurement, and then measure the height (this assumes they are all the same height of course).

Place your order using this product. You’ll be asked to write which wallpaper design of ours you want, and also please tell us what each doors’ width is so we can cut it to size for you. When you are asked for the “wall type”, choose the one that includes “glass” please.

Installing Wallpaper For Mirrors & Glass

Installing our removable mirror wall stickers onto mirrors or glass is not difficult. Instructions will be included but you just need to be aware that it will stick more to mirrors and glass than it will a wall, because the surface is flatter.  However, if it is stuck in the wrong spot, it can be peeled off without stretching or tearing the product, and reapplied.  So you won’t stuff it up, it just takes a little patience.  

Decals will be easy to apply.

If you’d like to try a sample and see how it will stick, you can order an A4 wallpaper sample from your desired removable wallpaper design. The cost is redeemable upon purchase of the wallpaper.

We suggested a standard wall preparation for our removable wall stickers and wallpaper.  Apply an undercoat followed by 2 top coats with adequate drying time between coats.  Please allow 4 weeks for the second paint coat to outgas before application.

Our products will adhere to all paint types including acrylic or enamel, and Wash and Wear paints and those that contain Teflon. Gloss or matte finished are fine too.

Wash and Wear paint and others that contain Teflon can reject some wall sticker products. However to date, we have not had this issue reported.

If you have any concerns, please try a free sample on your wall.  Send you name and address to us here.

Yes our products can be adhered to a fridge. However as the surface is for interiors, it will not withstand being scrubbed with solvent cleaners like spray and wipe.  It would be suited to decorating with our decal designs rather than “wrapped” in our wallpaper.

For different type of walls we have 3 different types of the product we can supply you with:

1. For flat walls and slightly see through – perfect for flat plasterboard walls, or drywall (USA), painted in a light colour.

2. Complete block out for flat walls where the wall colour is dark or needs to be hidden. The print appears brighter because the white point is stronger. Ideal for glass or mirrored surfaces.

3. For textured walls (concrete, brick or render) – the wall colour is seen through ever so slightly so it is deal for white or light coloured walls.

If you have textured walls that are a dark colour, please contact us.

At checkout you will be asked about your type of walls.

You can order an A4 sample of any of our wallpapers. Just select this option on the wallpaper design you like. The cost of these is redeemable on purchase of your wallpaper.

Order Wallpaper Samples To See How It Looks & Feels

Yes, you can order wallpaper samples from us to see how the design will look in your home. We try to show you images of the design where possible to show you how it might look, but sometimes you just need to see it on your wall.

Here are some ideas on how to choose a wallpaper for your home. See our full range of removable wallpapers here.

Once you find the wallpaper design you like, under “Wall Height’ you will see the option for an “A4 Sample”. Choose your colours and we’ll print it and pop it in the mail with free delivery (Australia only).

With your A4 wallpaper sample in your chosen designs and colours, you will receive our Colour Chart to show you all our options.

The wallpaper sample is supplied on the exact material your wallpaper will be.  So you can peel it away from the backing paper and apply it to the wall.  You will be able to see how it sticks and how easily it is re-positioned.

Removable wallpaper sticks quite gently to your wall, even if we supply the higher tack product for bumpy or textured walls. 3M hooks will adhere to our removable wallpaper but, depending on the weight hung from them, they might pull the wallpaper away from the wall.

We understand many renters will use our wallpaper, and sometimes landlord’s don’t want you putting holes in the wall. Just make sure nothing over 200g is hung from a 3M hook.

Alternatively we can print out your photos to stick onto your wallpaper – enter the dimensions into our custom wall decals product, or see our other photo ideas here.

Yes we offer a plain coloured wallpaper! This is the perfect solution for someone who can’t paint the room for whatever reason, or you need to change the colour of your walls temporarily.

You can purchase an A4 sample of our Plain Coloured removable wallpaper and with it, you will receive our full Colour Chart.

Removable wallpaper and wall decals look great on ceiling installation.  Create a night sky or cloudy sky in a Nursery or childs bedroom, or create a dramatic dining area with a mural.  And with our custom service, any design is possible.

Once you have your chosen design, there are a couple of factors to consider.

1. Using wallpaper on a ceiling installation can be tricky. Therefore we may advise you get in a professional installer, or you could do it yourself with at least 2 people, 2 ladders and some DIY experience.
2. We will need your ceiling dimensions and know the wall type to assist you placing an order.  We need to work out the best way to supply the panels and the best wall type to print it on.

Please Contact Us to discuss your ceiling project! Please provide your ceiling dimensions and we can supply a quote.

If you need wallpaper for a wall which has a window or a door, you may wonder if you need to order the full width of the wall, or could you use the cut-offs around these fixtures.  For this question, you will need to Contact Us about so we can work out the most cost-effective way for you to order, based on the design you choose.

When ordering our removable wallpaper, you will need to work out how many 65cm wide panels you need to cover your particular wall.

Measure the wall width and if you are wallpapering multiple walls, add all the widths up. Enter the total width into the wallpaper calculator found on the wallpaper product page and also on this page, to work out how many panels you need to order.

The calculator will divide the width by our 65cm sheet sizes and then round this up to the nearest whole number to tell you how many of this product you need to purchase.

How do you know which wall height you need to wallpaper your wall?  To work out how much wallpaper you need for your wall or room, first measure your wall height.

• Standard wall heights in Australia are 2.4m , 2.7m, 3m and 365.8 cm.
• Standard wall heights in the United States are 7 ft. 9″ (236cm), 8 ft. (243.8 cm), 9 ft. (274.3 cm), 10 ft. (304.8 cm), 11 ft. (335.3 cm) and 12 ft (365.8 cm).
• Standard wall heights in the UK are 2.3m (7 ft. 65″), 2.4m (8 ft.), 2.5m (8 ft. 2″), and 2.6m (8 ft. 6″),

Our wallpaper panels are available in 4 heights: 250cm, 280cm, 310cm, 350cm and 370cm. These heights will cover standard wall heights plus allow extra in case walls are not perfectly straight.

If your wall height is angled, contact us for assistance.

Ordering wallpaper is easy by using our Wallpaper Calculator! You just need to know your wall width and the wall height!

On each of our wallpaper designs you will see the Wallpaper Calculator right at the bottom, or click here to see it.  All you need to do is enter the wall width or, if multiple walls, all the widths added together. It will show how many units you need to order.

There is no waste with our wallpaper! Unlike traditional wallpapers sold by the 10m roll, you order what you need.

For complex walls such as those with large windows and cathedral ceilings, please Contact Us for assistance in ordering wallpaper.

Our removable wallpaper is supplied in 65cm widths by your wall height – rather than a roll. This has a number of benefits:

1. The 65cm width allows for easy handling.
2. Each panel is laid next to each other and the panels are numbered on the back to make it easy.
3. There is no wasted wallpaper.

Please be aware that due to our printing process, further panels purchased may not earlier purchased wallpaper panels. We suggest you order what you need at this time.