See the order status live by registering and logging into our site at any time.
Click on “My Account” at the top right of our screen, check your “Orders” on the left sidebar, the check the “Status” of your order. Here is a description of each status:
Payment required: Your order is awaiting payment. You can hit the “Pay” button on this page to make payment, or we can emailed a link to you.
Awaiting Payment: We are waiting to receive or clear your payment by direct deposit.
Payment Failed: Payment has failed or was declined.
New Order: Payment has been received and we are processing the order.
Pre Press: We are preparing your design for print.
Printing: Your order is queued to print and will be printed in the next 24 hours.
Finishing Area: Your order is being prepared to be shipped. All going well, we will send it on or the next business day.
Awaiting Pickup: Your order is ready to be picked up. Please check your email for our address and opening times.
Shipped: Your order has been picked up from our print house and is on it’s way to it’s destination. Check your email for tracking information.
Waiting Bay: We are now waiting on you for some more information so we can complete your order. Please check for contact from us via email or contact us for assistance
Reprint Required: Your order has not passed our quality inspection so we are reprinting it again. We will let you know if your order will be delayed above our normal 4 day turnaround.